Privacy Policy

Information we may collect

• Enquiry details: your name, email address, phone number and the message you send through a contact or consultation form.
• Project information: property details, water-source information, photographs or test results that you choose to share with us.
• Technical information: browser, device, approximate location, referral source and interactions with the website, collected through cookies, analytics and security tools.
• Communication records: correspondence needed to respond to your enquiry or provide requested services.

How we use information

We use personal information to respond to enquiries, arrange consultations or site visits, prepare quotations, deliver and support water-filtration services, maintain business records, improve this website, measure marketing performance, prevent misuse and comply with legal obligations.

Cookies and analytics

This WordPress website may use essential cookies for security and site operation. Google Analytics and related measurement tools may collect aggregated information about visits and conversions. You can limit non-essential cookies through your browser settings or available consent controls.

Service providers and disclosure

We may use trusted providers for website hosting, email delivery, analytics, form processing, anti-spam protection and IT support. They may process limited information only to provide those services. We do not sell personal information. We may disclose information when required by law, to protect legal rights or in connection with a legitimate business transfer.

International processing

Some technology providers may process information outside Thailand. Where this occurs, we take reasonable steps to use providers and safeguards appropriate to the information and applicable law.

How long we keep information

We keep enquiry and service records only for as long as reasonably necessary for the purposes described above, including customer support, warranties, accounting, dispute resolution and legal requirements. Retention periods vary by record type.

Security

We use reasonable administrative and technical safeguards, including HTTPS encryption and access controls. No internet transmission or storage system can be guaranteed completely secure.

Your privacy rights

Subject to applicable law, including Thailand's Personal Data Protection Act, you may ask to access, correct, delete, restrict or object to certain processing of your personal information, request portability where applicable, or withdraw consent that you previously gave. Legal exceptions may apply. You may also raise a concern with the relevant data-protection authority.

External websites

Links or embedded content from third-party websites are governed by those providers' own privacy practices. Please review their policies before providing information to them.